FAQ: Frequently asked questions
Questions and answers about Hausio
Here you will find answers to questions that we are frequently asked. If you need further information, please do not hesitate to call us. We are at your service Monday to Friday from 9am to 6pm. Or send us an e-mail to hausio@zenhomes.com. We look forward to hearing from you.
Our services are aimed at private property owners who want to place the management of their properties in Germany in professional and trustworthy hands, and who want to use the potential of digital processes.
From our own experience, we know that property management should first and foremost be transparent, reliable and proactive. On this basis, we have developed a service that is significantly more transparent and efficient for you, thanks to the use of our platform Vermietet.de. This not only allows us to offer significantly lower prices, but also gives you the assurance that you are always kept well-informed. Please note: As our capacities are limited and having high expectations regarding the quality of our service, we reserve the right to refuse unsuitable requests.
Hausio provides you with a personal manager who will analyse your property portfolio from the start, show you directly how to improve it and discuss the next steps. Our administrators proactively inform you about current progress. In this way, we guarantee absolute transparency about our work.
In order to ensure a high quality of service, we currently only cover specific markets. In a personal meeting, we would be happy to explain which regions we cover. Within these markets, we have an extensive network of workmen, specialists and administrators who can make appointments on site at any time and thus ensure optimal support for your property.
Your contract with Hausio can be terminated by giving three months’ notice. The minimum term is one year for our contracts. The termination must be given in writing.
